By accessing and using the website or services we provide, you agree to be bound by the Terms and Conditions set out below. You should read these Terms and Conditions cautiously before making any order or using our platform in any way.

Service overview

Glebleu offers dress rentals. Services are available subject to availability and we reserve the right to change or update our services at will.

Placing an order

Customers are required to provide accurate and complete information when ordering. We have the right to cancel orders in case of wrong information or for any other reasonable cause.

Payment terms

We accept cash on delivery only. The payment must be made in full when the rented item is received.

Rental period and return obligations

Rented items are to be returned by the agreed-upon date in the condition they were delivered. Extensions to the rental period must be approved in advance, and additional fees may apply.

Refund policy

Returns and refunds are applicable for defective products or the wrong size. Refunds will be credited to the account only through a bank transfer once the returned product has been received and checked. Please refer to our Return and Refund Policy for more information.

Personal data and privacy

We collect and process personal data in accordance with Hong Kong's Personal Data (Privacy) Ordinance (PDPO). Your information is used only for order processing, communication, and service improvement.

User Responsibilities

Customers are expected to handle rented items with protection and return them in their original condition. Any damages or loss may result in additional charges.

Changes to terms

These terms may be updated from time to time. Any updates will be posted here, and continued use of our services constitutes acceptance of the revised terms.

Contact us

If you have questions or concerns about these Terms and Conditions, reach out to us at [email protected].